Revenue Operations Analyst

About the Role

You could work anywhere. Why Figment? Figment powers the future of Web3 through industry-leading blockchain infrastructure. As the leading provider of staking solutions, we help 500+ institutional clients optimize their crypto rewards, including top exchanges, asset managers, wallets, foundations, custodians, and major token holders. Our clients trust Figment for a comprehensive suite of services, including reward optimization, cutting-edge API development, detailed rewards reporting, seamless partner integrations, governance support, and slashing protection. Backed by a team of passionate and intelligent Figmates, with a 100% remote-first global presence across 12 countries, our company is on a mission to accelerate the adoption, growth, and long-term success of the Web3 ecosystem. We’re building the infrastructure that will power the decentralized future. As a fast-growing tech company, we’re looking for builders and innovators — people who thrive in the face of uncertainty and are motivated to make an impact. We are also looking for true teammates - people who are genuine, humble, and driven to level up together. If you're excited to shape the future, contribute to an energetic company culture, and work at the cutting edge of blockchain technology, we want you to join our team and help us lead the charge! About the opportunity As the RevOps Analyst, you'll own Salesforce as Figment's CRM of record and act as the bridge between Sales, Finance, and Data Science. This is a high-visibility role focused on maintaining and optimizing Salesforce, improving forecast accuracy and pipeline reporting, and ensuring reliable data across the organization. What you bring to the team - 3+ years in Revenue Operations or Sales Operations in a fast-growing tech company - Hands-on Salesforce administration experience, including custom objects, reporting, dashboards, and data management - Experience optimizing or rationalizing a Salesforce instance and owning CRM governance end-to-end - CRM strategy and optimization thinking, able to assess current state, identify gaps, and drive improvements - Strong understanding of pipeline reporting, sales metrics, and revenue forecasting - Ability to translate CRM insights into clear reporting for sales leadership and executives - Strong async communicator in a remote-first environment How you will make an impact - Own and maintain Salesforce, including custom objects, reports, dashboards, and data management - Lead the rationalization of the Salesforce instance by cutting redundant fields, dead reports, and unused objects - Drive CRM data hygiene and governance through standardization, deduplication, and quality controls - Build self-serve pipeline reporting and dashboards so leadership can access accurate deal flow data without manual pulls - Partner with Sales, FP&A, and Data Science to identify and close gaps in pipeline management and forecasting accuracy - Use Claude and other AI tools to surface data... (View official application link for full details)

Responsibilities

Requirements

Benefits